Surprise! It’s our first bonus episode of Expert Instruction! We’ve been working as a team to bring some new labels and language to the Schoolwide Information System (SWIS). As part of that work, we revisited the category label definitions and gave them a refresh. As that project comes to completion, we realized the work overlapped with the conversations we’ve had over the last two months.
When you talk about solutions to disrupt vulnerable decision points, defining behavior — both what it looks like and the options available to address it — is on the list. We had to get the team together to share a little about what the process was like and how you can do it, too, in your school.
Joining us in conversation are Diertra Lomeli, Katie Schulz, and Seth May.
- Diertra is the Customer Support Team Manager at PBISApps. She leads the team of people who connect with our users, set up every account, invoice every subscription, and problem-solve every bug as it comes in.
- Katie is a Customer Support Specialist at PBISApps. When users have questions, concerns, or feedback about our applications, they get in touch with our customer support team, and often, they get in touch with Katie.
- Seth is the Director of IT at PBISApps. He started as a developer creating the very first version of SWIS. Now, he leads a team of developers and IT professionals to create the applications schools use everyday.
For more information about the resources shared in this episode, check out these links: