Expert Instruction Podcast
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Mar 21, 2023

Ep. 27: Bonus Episode - Defining Behavior

Once you know when you’re more likely to make inequitable decisions, what do you do about it? Neutralizing routines are your one way to disrupt those vulnerable moments.

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Surprise! It’s our first bonus episode of Expert Instruction! We’ve been working as a team to bring some new labels and language to the Schoolwide Information System (SWIS). As part of that work, we revisited the category label definitions and gave them a refresh. As that project comes to completion, we realized the work overlapped with the conversations we’ve had over the last two months.

When you talk about solutions to disrupt vulnerable decision points, defining behavior — both what it looks like and the options available to address it — is on the list. We had to get the team together to share a little about what the process was like and how you can do it, too, in your school.

Joining us in conversation are Diertra Lomeli, Katie Schulz, and Seth May.

  • Diertra is the Customer Support Team Manager at PBISApps. She leads the team of people who connect with our users, set up every account, invoice every subscription, and problem-solve every bug as it comes in.  
  • Katie is a Customer Support Specialist at PBISApps. When users have questions, concerns, or feedback about our applications, they get in touch with our customer support team, and often, they get in touch with Katie.
  • Seth is the Director of IT at PBISApps. He started as a developer creating the very first version of SWIS. Now, he leads a team of developers and IT professionals to create the applications schools use everyday.

For more information about the resources shared in this episode, check out these links:

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Megan Cave


Megan Cave

Megan Cave is a member of the PBISApps Marketing and Communication team. She is the writer behind the user manuals, scripted video tutorials, and news articles for PBISApps. She also writes a monthly article for Teach by Design and contributes to its accompanying Expert Instruction podcast episode. Megan has completed four half marathons – three of which happened unintentionally – and in all likelihood, will run another in the future.